As an Arnold Clark Apprentice, you’ll get paid while you get qualified! 

And at the end of your training, you’ll have an Autocare Level 2 qualification and hands-on experience in one of our Service departments.

You’ll also receive:

• Your own tools, uniform, boots and overalls.
• A mentor to support you in the workplace.
• Two weeks of introductory training at our dedicated centres.
• We’ll help you to achieve your driving licence in your second year of training with free lessons and two attempts at your test.
• Free lunches at our training facilities.
• All the benefits available to existing Arnold Clark employees:
  • 33 days' annual leave
  • Flexible leave
  • Generous employee discounts
  • Private healthcare
  • Workplace pension
  • …and much more

Location 

Wigan Renault.

Hours

This is a full-time role, 39 hours a week. 

Ready to earn while you learn?

As an Arnold Clark apprentice, you’ll attend one of our dedicated training centres, GTG, for two weeks’ initial training, and receive classroom training throughout your apprenticeship. You’ll also regularly be assessed in the workplace to make sure you’re on track for success.

This is a fantastic opportunity for someone who’s willing to learn and wants to advance their career. You’ll need to have loads of enthusiasm for the work and be able to take instructions and advice from your mentor in a workplace environment. At the end of the qualification, there are also some fantastic career opportunities on offer for successful participants. 

Day-to-day duties

• Working with wheels and tyres.
• Basic servicing, including car health checks.
• Working with steering and suspension.
• Carrying out MOT preparation.
• Putting theory into practice in the workplace.
• Learning about electrical fault diagnostics.
• Filming videos of work done to build trust with customers.
• Overhauling major components.

Essential skills

• You’ll have gained GCSE 4-9 or above in Maths, English and a traditional science or technical subject, or accredited equivalent.
• You must be literate, numerate, reliable and keen to learn.
• The ability to build key relationships with other departments.
• You won’t be afraid to ask questions.
• Willingness to work in a practical environment.
• Eagerness to learn new things.
• Ability to take instruction and use your own initiative.
• Listening skills.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

At the end of your training, you’ll have gained a SVQ Level 3 in Vehicle Refinishing and hands-on experience in an Arnold Clark Bodyshop. 

You’ll also receive: 

• Your own tools, uniform, boots and overalls. 
• A mentor to support you in the workplace. 
• One week of introductory training at our dedicated centres. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• Free lunches at our training facilities. 
• All the benefits available to existing Arnold Clark employees:  
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more 

Location 

Inverness Autoparts.

Hours 

Full time: 39 hours per week.

Ready to earn while you learn? 

As an Apprentice Vehicle Refinisher, you’ll prepare vehicles for refinishing as you train towards your Level 3 in Vehicle Refinishing. You’ll also polish vehicles, carry out minor repairs and refinish vehicles to manufacturer specification. 

The right person for this role will have excellent communication skills, a meticulous eye for detail and plenty of enthusiasm. You’ll also be able to carry yourself in a professional manner. 

Day-to-day duties 

• Preparing vehicles in a logical manner to return the vehicle to the manufacturer’s specifications. 
• Carrying out general housekeeping in the bodyshop. 
• Liaising with mentors and supervisors to carry out any necessary tasks. 
• Being able to work safely while completing bodyshop tasks. 
• Completing polishing operations after refinishing. 
• Completing finishing operations and learning to apply topcoats. 

Essential skills 

• National 4 or above in Maths, English and a traditional science or technical subject or accredited equivalent.
• Good levels of literacy and numeracy. 
• Reliable and keen to learn.  
• A good basic grasp of hand skills. 
• The ability to work on your own initiative or as part of a team. 
• The ability to understand the importance of timescales and deadlines. 
• The ability to multi-task. 
• Be able to understand job cards and what’s needed to return a vehicle to manufacturer specification. 

Employment within the Arnold Clark Group is offered subject to a satisfactory reference and disclosure check. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

We offer: 

• A mentor to support you in the workplace. 
• A dedicated training and development coach to support your learning journey. 
• Full training on all ‘in-house’ and external systems and applications. 
• Uniform. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• All benefits available to existing Arnold Clark employees:  
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more. 

Location

Inverness Citroen/Peugeot & Inverness Volvo.

Hours 

Full time: 39 hours per week. 

Qualification

Diploma in Digital Application Support.

Ready to earn while you learn? 

As an Apprentice Aftersales Customer Advisor, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent customer experience both digitally and face to face, so you will be communicating with customers through various channels.  

You will be working in a large organisation across various departments acting as the ‘expert’ in Application Software. This will allow you to enhance your digital skills by using multiple platforms, devising solutions and providing help and support to colleagues to relieve the pressure on the technical IT help desk, all while receiving training on how car parts work and which vehicles they work with.  

Our training is designed to break down our customer journey and give you a good understanding on how you can deliver a great experience for our customers. Enhancing our customer digital journey is key to our success and we want you to be a part of that. 

There will be a lot of customer interaction in the role, but you will also engage with workshop technicians to provide parts for the vehicles they are working on. 

Day-to-day duties 

• Reviewing and forward-planning workloads and checking for accurate and detailed information. 
• Liaising with the workshop to ensure they have their required parts. 
• Receipting, issuing and controlling stock. 
• Taking care of customers that are bringing in their vehicles for service/repair. 
• Identifying parts required and sourcing parts using parts catalogues and internal systems. 
• Communicating with customers on the progress of their vehicle. 
• Advising of any faults or repairs required and providing clear and accurate solutions. 
• Preparing customer reports and invoices. 

Essential skills 

• You must have gained or be working towards National 4 or above, or equivalent in Maths, English and one other subject.
• Good levels of literacy and numeracy.
• Strong communication skills. 
• An interest in developing your digital knowledge and skills. 
• A passion for great customer service. 
• Willingness to learn and listen to instructions.
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job.
• Willing to use your own initiative. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

Only successful candidates will be contacted for interview. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

At the end of your training, you’ll have gained a Level 3 Parts Operations qualification and hands-on experience in an Arnold Clark Parts department. 

You’ll also receive: 

• A mentor to support you in the workplace. 
• Three days of introductory training at our dedicated centres. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• Information packs and an invite to our virtual open day before you start. 
• Free lunches at our training facilities. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location

Stirling Renault/Dacia/Hyundai.

Hours 

Full time: 39 hours per week.

Ready to earn while you learn? 

As a Parts Apprentice at Arnold Clark, you will get valuable experience within our busy Parts department, with the opportunity to put theory into practice in a fast-paced working environment. As well as receiving on-the-job training, you’ll be trained at our in-house Parts Academy and GTG Training, while being regularly assessed as you work towards a Level 3 Parts Operations qualification. 

This role would suit someone who is self-motivated, willing to learn and enjoys working with others while delivering a high standard of customer service. A career progression plan can be put in place for those looking to develop their career further. 

Day-to-day duties 

• Receiving and dispatching parts in a timely and professional manner. 
• Dealing with enquiries, internal and external, either face to face or over the phone. 
• Sourcing and pricing parts. 
• Working with various online systems. 
• Assisting with stock management. 
• Liaising with other departments within the company. 
• Working with a team in a busy environment. 

Essential skills 

• You must have gained National 4 or above in Maths, English and one other subject (or accredited equivalent).
• Good levels of literacy and numeracy. 
• Strong communication skills. 
• Willingness to learn and listen to instructions. 
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job. 
• Willing to use your own initiative. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

We offer: 

• A mentor to support you in the workplace. 
• A dedicated training and development coach to support your learning journey. 
• Full training on all ‘in-house’ and external systems and applications. 
• Uniform. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• All benefits available to existing Arnold Clark employees:  
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more. 

Location

Aberdeen Service Centre.

Hours 

Full time: 39 hours per week. 

Qualification

Diploma in Digital Application Support.

Ready to earn while you learn? 

As an Apprentice Aftersales Customer Advisor, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent customer experience both digitally and face to face, so you will be communicating with customers through various channels.  

You will be working in a large organisation across various departments acting as the ‘expert’ in Application Software. This will allow you to enhance your digital skills by using multiple platforms, devising solutions and providing help and support to colleagues to relieve the pressure on the technical IT help desk, all while receiving training on how car parts work and which vehicles they work with.  

Our training is designed to break down our customer journey and give you a good understanding on how you can deliver a great experience for our customers. Enhancing our customer digital journey is key to our success and we want you to be a part of that. 

There will be a lot of customer interaction in the role, but you will also engage with workshop technicians to provide parts for the vehicles they are working on. 

Day-to-day duties 

• Reviewing and forward-planning workloads and checking for accurate and detailed information. 
• Liaising with the workshop to ensure they have their required parts. 
• Receipting, issuing and controlling stock. 
• Taking care of customers that are bringing in their vehicles for service/repair. 
• Identifying parts required and sourcing parts using parts catalogues and internal systems. 
• Communicating with customers on the progress of their vehicle. 
• Advising of any faults or repairs required and providing clear and accurate solutions. 
• Preparing customer reports and invoices. 

Essential skills 

• You must have gained or be working towards National 4 or above, or equivalent in Maths, English and one other subject.
• Good levels of literacy and numeracy.
• Strong communication skills. 
• An interest in developing your digital knowledge and skills. 
• A passion for great customer service. 
• Willingness to learn and listen to instructions.
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job.
• Willing to use your own initiative. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

Only successful candidates will be contacted for interview. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

At the end of your training, you’ll have gained a Level 3 Parts Distribution qualification and hands-on experience in an Arnold Clark Parts department. 

You’ll also receive: 

• A mentor to support you in the workplace. 
• Three days of introductory training at our dedicated centres. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• Information packs and an invite to our virtual open day before you start. 
• Free lunches at our training facilities. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location

Albion Parts Centre.

Hours 

Full time: 39 hours per week 

Ready to earn while you learn? 

As a Parts Apprentice at Arnold Clark, you will get valuable experience within our busy Parts department, with the opportunity to put theory into practice in a fast-paced working environment. As well as receiving on-the-job training, you’ll be trained at our in-house Parts Academy and GTG Training, while being regularly assessed as you work towards a Level 3 Parts Distribution qualification. 

This role would suit someone who is self-motivated, willing to learn and enjoys working with others while delivering a high standard of customer service. A career progression plan can be put in place for those looking to develop their career further. 

Day-to-day duties 

• Receiving and dispatching parts in a timely and professional manner. 
• Dealing with enquiries, internal and external, either face to face or over the phone. 
• Sourcing and pricing parts. 
• Working with various online systems. 
• Assisting with stock management. 
• Liaising with other departments within the company. 
• Working with a team in a busy environment. 

Essential skills 

• You must have gained National 4 or above in Maths, English and one other subject (or accredited equivalent) 
• Good levels of literacy and numeracy 
• Strong communication skills 
• Willingness to learn and listen to instructions 
• Ability to build good relationships with your team and other departments 
• Ability to ask questions and learn quickly on the job 
• Willing to use your own initiative 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

We offer:

• A mentor to support you in the workplace. 
• A dedicated training and development coach to support your learning journey. 
• Full training on all ‘in-house’ and external systems and applications. 
• Uniform. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more 

Location

Kilbirnie Street Rental Business Centre.

Hours 

Full time: 39 hours per week 

About the role 

As a Rental Apprentice, you will work closely with both the customers and our employees to make sure the customers’ needs are met. This apprenticeship will provide you with the training and experience to work confidently with customers and to participate fully in the daily operations of a branch. 

As well as receiving on-the-job training, you’ll be trained at GTG Training and be regularly assessed as you work towards achieving a Digital Application Support SCQF Level 6 qualification along with a customer service qualification. 

This role would be suited to someone who is an excellent communicator, well-organised and willing to learn, with a strong passion for customer service. 

Day-to-day duties 

• Answer customer enquiries both by telephone and face to face. 
• Deal with customer enquiries and complaints in an efficient and professional manner. 
• Turn enquiries into reservations. 
• Check in/out rental vehicles. 
• Use various computer systems. 
• Organise deliveries and collections. 
• Liaise with internal/external departments. 
• Fleet maintenance and management. 
• Run daily reports and ensure they are acted upon. 
• Drive and park vehicles, including cars/vans /minibuses (only if a FULL licence holder and company insurance standards are met). 
• Attend training courses provided by the company as and when required (this may include travelling and/or overnight stays). 
• Mystery shop local competitors to maintain and develop awareness of market trends. 
• Participate fully in the daily operations of the branch. 
• Help control expenditure and make branch profitable. 
• Provide cover at other branches when required (subject to travel arrangements). 

Essential skills 

• Gained National 4 or above (or accredited equivalent) in Maths, English and one other subject  
• Good levels of literacy and numeracy 
• Strong communication skills 
• A passion for great customer service 
• Willingness to learn and listen to instructions 
• Ability to build good relationships with your team and other departments 
• Ability to ask questions and learn quickly on the job 
• Willing to use your own initiative 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.  

Only successful candidates will be contacted for interview. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

We offer: 

• A mentor to support you in the workplace. 
• A dedicated training and development coach to support your learning journey. 
• Full training on all ‘in-house’ and external systems and applications. 
• Uniform. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• All benefits available to existing Arnold Clark employees:  
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more. 

Location

Armadale Citroen.

Hours 

Full time: 39 hours per week. 

Qualification

Diploma in Digital Application Support.

Ready to earn while you learn? 

As an Apprentice Aftersales Customer Advisor, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent customer experience both digitally and face to face, so you will be communicating with customers through various channels.  

You will be working in a large organisation across various departments acting as the ‘expert’ in Application Software. This will allow you to enhance your digital skills by using multiple platforms, devising solutions and providing help and support to colleagues to relieve the pressure on the technical IT help desk, all while receiving training on how car parts work and which vehicles they work with.  

Our training is designed to break down our customer journey and give you a good understanding on how you can deliver a great experience for our customers. Enhancing our customer digital journey is key to our success and we want you to be a part of that. 

There will be a lot of customer interaction in the role, but you will also engage with workshop technicians to provide parts for the vehicles they are working on. 

Day-to-day duties 

• Reviewing and forward-planning workloads and checking for accurate and detailed information. 
• Liaising with the workshop to ensure they have their required parts. 
• Receipting, issuing and controlling stock. 
• Taking care of customers that are bringing in their vehicles for service/repair. 
• Identifying parts required and sourcing parts using parts catalogues and internal systems. 
• Communicating with customers on the progress of their vehicle. 
• Advising of any faults or repairs required and providing clear and accurate solutions. 
• Preparing customer reports and invoices. 

Essential skills 

• You must have gained or be working towards National 4 or above, or equivalent in Maths, English and one other subject.
• Good levels of literacy and numeracy.
• Strong communication skills. 
• An interest in developing your digital knowledge and skills. 
• A passion for great customer service. 
• Willingness to learn and listen to instructions.
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job.
• Willing to use your own initiative. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

Only successful candidates will be contacted for interview. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

At the end of your training, you’ll have gained a Level 3 Parts Operations qualification and hands-on experience in an Arnold Clark Parts department. 

You’ll also receive: 

• A mentor to support you in the workplace. 
• Three days of introductory training at our dedicated centres. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• Information packs and an invite to our virtual open day before you start. 
• Free lunches at our training facilities. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location 

Perth Vauxhall/Fiat.

Hours 

Full time: 39 hours per week.

Ready to earn while you learn? 

As a Parts Apprentice at Arnold Clark, you will get valuable experience within our busy Parts department, with the opportunity to put theory into practice in a fast-paced working environment. As well as receiving on-the-job training, you’ll be trained at our in-house Parts Academy and GTG Training, while being regularly assessed as you work towards a Level 3 Parts Operations qualification. 

This role would suit someone who is self-motivated, willing to learn and enjoys working with others while delivering a high standard of customer service. A career progression plan can be put in place for those looking to develop their career further. 

Day-to-day duties 

• Receiving and dispatching parts in a timely and professional manner. 
• Dealing with enquiries, internal and external, either face to face or over the phone. 
• Sourcing and pricing parts. 
• Working with various online systems. 
• Assisting with stock management. 
• Liaising with other departments within the company. 
• Working with a team in a busy environment. 

Essential skills 

• You must have gained National 4 or above in Maths, English and one other subject (or accredited equivalent).
• Good levels of literacy and numeracy. 
• Strong communication skills. 
• Willingness to learn and listen to instructions. 
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job. 
• Willing to use your own initiative. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

We offer: 

• A mentor to support you in the workplace. 
• A dedicated training and development coach to support your learning journey. 
• Full training on all ‘in-house’ and external systems and applications. 
• Uniform. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• All benefits available to existing Arnold Clark employees:  
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more. 

Location

Dundee Balfield Vauxhall/Fiat/Abarth/Jeep.

Hours 

Full time: 39 hours per week. 

Qualification

Diploma in Digital Application Support.

Ready to earn while you learn? 

As an Apprentice Aftersales Customer Advisor, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent customer experience both digitally and face to face, so you will be communicating with customers through various channels.  

You will be working in a large organisation across various departments acting as the ‘expert’ in Application Software. This will allow you to enhance your digital skills by using multiple platforms, devising solutions and providing help and support to colleagues to relieve the pressure on the technical IT help desk, all while receiving training on how car parts work and which vehicles they work with.  

Our training is designed to break down our customer journey and give you a good understanding on how you can deliver a great experience for our customers. Enhancing our customer digital journey is key to our success and we want you to be a part of that. 

There will be a lot of customer interaction in the role, but you will also engage with workshop technicians to provide parts for the vehicles they are working on. 

Day-to-day duties 

• Reviewing and forward-planning workloads and checking for accurate and detailed information. 
• Liaising with the workshop to ensure they have their required parts. 
• Receipting, issuing and controlling stock. 
• Taking care of customers that are bringing in their vehicles for service/repair. 
• Identifying parts required and sourcing parts using parts catalogues and internal systems. 
• Communicating with customers on the progress of their vehicle. 
• Advising of any faults or repairs required and providing clear and accurate solutions. 
• Preparing customer reports and invoices. 

Essential skills 

• You must have gained or be working towards National 4 or above, or equivalent in Maths, English and one other subject.
• Good levels of literacy and numeracy.
• Strong communication skills. 
• An interest in developing your digital knowledge and skills. 
• A passion for great customer service. 
• Willingness to learn and listen to instructions.
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job.
• Willing to use your own initiative. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

Only successful candidates will be contacted for interview. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

We offer:

• A mentor to support you in the workplace. 
• A dedicated training and development coach to support your learning journey. 
• Full training on all ‘in-house’ and external systems and applications. 
• Uniform. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more 

Location

Mount Vernon Car & Van Rental.

Hours 

Full time: 39 hours per week 

About the role 

As a Rental Apprentice, you will work closely with both the customers and our employees to make sure the customers’ needs are met. This apprenticeship will provide you with the training and experience to work confidently with customers and to participate fully in the daily operations of a branch. 

As well as receiving on-the-job training, you’ll be trained at GTG Training and be regularly assessed as you work towards achieving a Digital Application Support SCQF Level 6 qualification along with a customer service qualification. 

This role would be suited to someone who is an excellent communicator, well-organised and willing to learn, with a strong passion for customer service. 

Day-to-day duties 

• Answer customer enquiries both by telephone and face to face. 
• Deal with customer enquiries and complaints in an efficient and professional manner. 
• Turn enquiries into reservations. 
• Check in/out rental vehicles. 
• Use various computer systems. 
• Organise deliveries and collections. 
• Liaise with internal/external departments. 
• Fleet maintenance and management. 
• Run daily reports and ensure they are acted upon. 
• Drive and park vehicles, including cars/vans /minibuses (only if a FULL licence holder and company insurance standards are met). 
• Attend training courses provided by the company as and when required (this may include travelling and/or overnight stays). 
• Mystery shop local competitors to maintain and develop awareness of market trends. 
• Participate fully in the daily operations of the branch. 
• Help control expenditure and make branch profitable. 
• Provide cover at other branches when required (subject to travel arrangements). 

Essential skills 

• Gained National 4 or above (or accredited equivalent) in Maths, English and one other subject  
• Good levels of literacy and numeracy 
• Strong communication skills 
• A passion for great customer service 
• Willingness to learn and listen to instructions 
• Ability to build good relationships with your team and other departments 
• Ability to ask questions and learn quickly on the job 
• Willing to use your own initiative 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.  

Only successful candidates will be contacted for interview. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

We offer:

• A mentor to support you in the workplace. 
• A dedicated training and development coach to support your learning journey. 
• Full training on all ‘in-house’ and external systems and applications. 
• Uniform. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more 

Location

Inverness Car & Van Rental.

Hours 

Full time: 39 hours per week 

About the role 

As a Rental Apprentice, you will work closely with both the customers and our employees to make sure the customers’ needs are met. This apprenticeship will provide you with the training and experience to work confidently with customers and to participate fully in the daily operations of a branch. 

As well as receiving on-the-job training, you’ll be trained at GTG Training and be regularly assessed as you work towards achieving a Digital Application Support SCQF Level 6 qualification along with a customer service qualification. 

This role would be suited to someone who is an excellent communicator, well-organised and willing to learn, with a strong passion for customer service. 

Day-to-day duties 

• Answer customer enquiries both by telephone and face to face. 
• Deal with customer enquiries and complaints in an efficient and professional manner. 
• Turn enquiries into reservations. 
• Check in/out rental vehicles. 
• Use various computer systems. 
• Organise deliveries and collections. 
• Liaise with internal/external departments. 
• Fleet maintenance and management. 
• Run daily reports and ensure they are acted upon. 
• Drive and park vehicles, including cars/vans /minibuses (only if a FULL licence holder and company insurance standards are met). 
• Attend training courses provided by the company as and when required (this may include travelling and/or overnight stays). 
• Mystery shop local competitors to maintain and develop awareness of market trends. 
• Participate fully in the daily operations of the branch. 
• Help control expenditure and make branch profitable. 
• Provide cover at other branches when required (subject to travel arrangements). 

Essential skills 

• Gained National 4 or above (or accredited equivalent) in Maths, English and one other subject  
• Good levels of literacy and numeracy 
• Strong communication skills 
• A passion for great customer service 
• Willingness to learn and listen to instructions 
• Ability to build good relationships with your team and other departments 
• Ability to ask questions and learn quickly on the job 
• Willing to use your own initiative 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.  

Only successful candidates will be contacted for interview. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

At the end of your training, you’ll have gained a Level 3 Parts Operations qualification and hands-on experience in an Arnold Clark Parts department. 

You’ll also receive: 

• A mentor to support you in the workplace. 
• Three days of introductory training at our dedicated centres. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• Information packs and an invite to our virtual open day before you start. 
• Free lunches at our training facilities. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location

Inverness BMW/MINI.

Hours 

Full time: 39 hours per week.

Ready to earn while you learn? 

As a Parts Apprentice at Arnold Clark, you will get valuable experience within our busy Parts department, with the opportunity to put theory into practice in a fast-paced working environment. As well as receiving on-the-job training, you’ll be trained at our in-house Parts Academy and GTG Training, while being regularly assessed as you work towards a Level 3 Parts Operations qualification. 

This role would suit someone who is self-motivated, willing to learn and enjoys working with others while delivering a high standard of customer service. A career progression plan can be put in place for those looking to develop their career further. 

Day-to-day duties 

• Receiving and dispatching parts in a timely and professional manner. 
• Dealing with enquiries, internal and external, either face to face or over the phone. 
• Sourcing and pricing parts. 
• Working with various online systems. 
• Assisting with stock management. 
• Liaising with other departments within the company. 
• Working with a team in a busy environment. 

Essential skills 

• You must have gained National 4 or above in Maths, English and one other subject (or accredited equivalent).
• Good levels of literacy and numeracy. 
• Strong communication skills. 
• Willingness to learn and listen to instructions. 
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job. 
• Willing to use your own initiative. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

At the end of your training, you’ll have gained a Level 3 Body Repair qualification and hands-on experience in an Arnold Clark Bodyshop.

You’ll also receive: 

• Your own tools, uniform, boots and overalls. 
• A mentor to support you in the workplace. 
• One week of introductory training at our dedicated centres. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• Free lunches at our training facilities. 
• All the benefits available to existing Arnold Clark employees:  
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location 

Nottingham Motorstore.

Hours 

Full time: 39 hours a week. 

Ready to earn while you learn? 

As an Apprentice Panel Beater for Arnold Clark, you will work closely with mentors and supervisors to learn all aspects of body repair, including refitting body panels and trims, welding and body alignment. This role would suit someone with good practical and communication skills. 

As well as extensive training in a fast-paced workplace, you will also work towards gaining a Level 3 qualification in Body Repair, putting you on the road to a successful career in the automotive industry. 

Day-to-day duties 

• Repairing vehicle damage to manufacturers’ specifications. 
• Carrying out general housekeeping in the bodyshop. 
• Liaising with mentors and supervisors to carry out tasks. 
• Removing and refitting vehicle body panels and trims. 
• Applying body fillers to rectify panels. 
• Setting up and testing equipment. 

Essential skills 

• You must have gained GCSE 4–9 or above, or an accredited equivalent, in Maths, English and a traditional science or a technical subject.
• Good standards of literacy and numeracy. 
• Great communication and listening skills. 
• Ability to work safely while completing bodyshop tasks. 
• A professional and responsible attitude. 
• Ability to work on your own initiative and as part of a team. 
• Good attention to detail and ability to multi-task. 
• Willingness to learn and follow instructions. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

We offer: 

• A mentor to support you in the workplace. 
• A dedicated training and development coach to support your learning journey. 
• Full training on all ‘in-house’ and external systems and applications. 
• Uniform. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• All benefits available to existing Arnold Clark employees:  
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more. 

Location

Bishopbriggs MG.

Hours 

Full time: 39 hours per week. 

Qualification

Diploma in Digital Application Support.

Ready to earn while you learn? 

As an Apprentice Aftersales Customer Advisor, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent customer experience both digitally and face to face, so you will be communicating with customers through various channels.  

You will be working in a large organisation across various departments acting as the ‘expert’ in Application Software. This will allow you to enhance your digital skills by using multiple platforms, devising solutions and providing help and support to colleagues to relieve the pressure on the technical IT help desk, all while receiving training on how car parts work and which vehicles they work with.  

Our training is designed to break down our customer journey and give you a good understanding on how you can deliver a great experience for our customers. Enhancing our customer digital journey is key to our success and we want you to be a part of that. 

There will be a lot of customer interaction in the role, but you will also engage with workshop technicians to provide parts for the vehicles they are working on. 

Day-to-day duties 

• Reviewing and forward-planning workloads and checking for accurate and detailed information. 
• Liaising with the workshop to ensure they have their required parts. 
• Receipting, issuing and controlling stock. 
• Taking care of customers that are bringing in their vehicles for service/repair. 
• Identifying parts required and sourcing parts using parts catalogues and internal systems. 
• Communicating with customers on the progress of their vehicle. 
• Advising of any faults or repairs required and providing clear and accurate solutions. 
• Preparing customer reports and invoices. 

Essential skills 

• You must have gained or be working towards National 4 or above, or equivalent in Maths, English and one other subject.
• Good levels of literacy and numeracy.
• Strong communication skills. 
• An interest in developing your digital knowledge and skills. 
• A passion for great customer service. 
• Willingness to learn and listen to instructions.
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job.
• Willing to use your own initiative. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

Only successful candidates will be contacted for interview. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

At the end of your training, you’ll have gained a SVQ Level 3 in Vehicle Refinishing and hands-on experience in an Arnold Clark Bodyshop. 

You’ll also receive: 

• Your own tools, uniform, boots and overalls. 
• A mentor to support you in the workplace. 
• One week of introductory training at our dedicated centres. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• Free lunches at our training facilities. 
• All the benefits available to existing Arnold Clark employees:  
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more 

Location 

Carlisle Hyundai.

Hours 

Full time: 39 hours per week. 

Ready to earn while you learn? 

As an Apprentice Vehicle Refinisher, you’ll prepare vehicles for refinishing as you train towards your Level 3 in Vehicle Refinishing. You’ll also polish vehicles, carry out minor repairs and refinish vehicles to manufacturer specification. 

The right person for this role will have excellent communication skills, a meticulous eye for detail and plenty of enthusiasm. You’ll also be able to carry yourself in a professional manner. 

Day-to-day duties 

• Preparing vehicles in a logical manner to return the vehicle to the manufacturer’s specifications. 
• Carrying out general housekeeping in the bodyshop. 
• Liaising with mentors and supervisors to carry out any necessary tasks. 
• Being able to work safely while completing bodyshop tasks. 
• Completing polishing operations after refinishing. 
• Completing finishing operations and learning to apply topcoats. 

Essential skills 

• You must have gained GCSE 4–9 or above, or an accredited equivalent, in Maths, English and a traditional science or a technical subject.
• Good levels of literacy and numeracy. 
• Reliable and keen to learn. 
• A good basic grasp of hand skills. 
• The ability to work on your own initiative or as part of a team. 
• The ability to understand the importance of timescales and deadlines. 
• The ability to multi-task. 
• Be able to understand job cards and what’s needed to return a vehicle to manufacturer specification. 

Employment within the Arnold Clark Group is offered subject to a satisfactory reference and disclosure check. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

As part of completing the qualification, you will need to travel to Glasgow to complete your SVQ Level 2 in Vehicle Refinishing as well as additional body repair units and other essential repair skills. 

We offer: 

• Your own tools, uniform, boots and overalls. 
• A mentor to support you in the workplace. 
• One week of introductory training at our dedicated centres. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• Free lunches at our training facilities. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location 

Chesterfield Motorstore.

Hours 

Full time: 39 hours per week.

Ready to earn while you learn? 

This is a bespoke hybrid role which allows the lucky candidates to be trained on how to repair every aspect of body damage to our vehicles – exterior, interior, glass, removing and refitting of trims. 

As an Apprentice Smart Repair Technician, you’ll prepare vehicles for refinishing as you train towards your Level 2 in Vehicle Refinishing. You’ll also be trained in how to polish vehicles, carry out minor body repairs and refinish vehicles to manufacturer specification. 

The right person for this role will have excellent communication skills, a meticulous eye for detail and plenty of enthusiasm. You’ll also be able to carry yourself in a professional manner. 

Day-to-day duties 

• Repairing and preparing vehicles in a logical manner to return the vehicle to the manufacturer’s specifications. 
• Carrying out general housekeeping in the workshop. 
• Liaising with mentors and supervisors to carry out any necessary tasks. 
• Working safely while completing workshop tasks. 
• Completing polishing operations after refinishing. 
• Completing finishing operations and learning to apply topcoats. 

Essential skills 

• You’ll have gained GCSE 4-9 or above, or accredited equivalent, in Maths, English and a traditional science or technical subject. 
• Literate, numerate, reliable and keen to learn. 
• A good basic grasp of hand skills. 
• The ability to work on your own initiative, or as part of a team. 
• The ability to understand the importance of timescales and deadlines. 
• The ability to multi-task. 
• Be able to understand job cards and what’s needed to return a vehicle to manufacturers’ specifications. 

Employment within the Arnold Clark Group is offered subject to a satisfactory reference and disclosure check.             

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

As part of completing the qualification, you will need to travel to Glasgow to complete your SVQ Level 2 in Vehicle Refinishing as well as additional body repair units and other essential repair skills. 

We offer: 

• Your own tools, uniform, boots and overalls. 
• A mentor to support you in the workplace. 
• One week of introductory training at our dedicated centres. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• Free lunches at our training facilities. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location 

York Motorstore.

Hours 

Full time: 39 hours per week.

Ready to earn while you learn? 

This is a bespoke hybrid role which allows the lucky candidates to be trained on how to repair every aspect of body damage to our vehicles – exterior, interior, glass, removing and refitting of trims. 

As an Apprentice Smart Repair Technician, you’ll prepare vehicles for refinishing as you train towards your Level 2 in Vehicle Refinishing. You’ll also be trained in how to polish vehicles, carry out minor body repairs and refinish vehicles to manufacturer specification. 

The right person for this role will have excellent communication skills, a meticulous eye for detail and plenty of enthusiasm. You’ll also be able to carry yourself in a professional manner. 

Day-to-day duties 

• Repairing and preparing vehicles in a logical manner to return the vehicle to the manufacturer’s specifications. 
• Carrying out general housekeeping in the workshop. 
• Liaising with mentors and supervisors to carry out any necessary tasks. 
• Working safely while completing workshop tasks. 
• Completing polishing operations after refinishing. 
• Completing finishing operations and learning to apply topcoats. 

Essential skills 

• You’ll have gained GCSE 4-9 or above, or accredited equivalent, in Maths, English and a traditional science or technical subject. 
• Literate, numerate, reliable and keen to learn. 
• A good basic grasp of hand skills. 
• The ability to work on your own initiative, or as part of a team. 
• The ability to understand the importance of timescales and deadlines. 
• The ability to multi-task. 
• Be able to understand job cards and what’s needed to return a vehicle to manufacturers’ specifications. 

Employment within the Arnold Clark Group is offered subject to a satisfactory reference and disclosure check.             

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

We offer: 

• A mentor to support you in the workplace. 
• A dedicated training and development coach to support your learning journey. 
• Full training on all ‘in-house’ and external systems and applications. 
• Uniform. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• All benefits available to existing Arnold Clark employees:  
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more. 

Location 

Winsford Vauxhall.

Hours 

Full time: 39 hours per week.

Qualification

Diploma in Digital Application Support.

Ready to earn while you learn? 

As an Apprentice Aftersales Customer Advisor, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent customer experience both digitally and face to face, so you will be communicating with customers through various channels.  

You will be working in a large organisation across various departments acting as the ‘expert’ in Application Software. This will allow you to enhance your digital skills by using multiple platforms, devising solutions and providing help and support to colleagues to relieve the pressure on the technical IT help desk, all while receiving training on how car parts work and which vehicles they work with.  

Our training is designed to break down our customer journey and give you a good understanding on how you can deliver a great experience for our customers. Enhancing our customer digital journey is key to our success and we want you to be a part of that. 

There will be a lot of customer interaction in the role, but you will also engage with workshop technicians to provide parts for the vehicles they are working on. 

Day-to-day duties 

• Reviewing and forward-planning workloads and checking for accurate and detailed information. 
• Liaising with the workshop to ensure they have their required parts. 
• Receipting, issuing and controlling stock. 
• Taking care of customers that are bringing in their vehicles for service/repair. 
• Identifying parts required and sourcing parts using parts catalogues and internal systems. 
• Communicating with customers on the progress of their vehicle. 
• Advising of any faults or repairs required and providing clear and accurate solutions. 
• Preparing customer reports and invoices. 

Essential skills 

• You must have gained or be working towards GCSE 4-9 or equivalent in Maths, English and one other subject.
• Good levels of literacy and numeracy. 
• Strong communication skills. 
• An interest in developing your digital knowledge and skills.
• A passion for great customer service. 
• Willingness to learn and listen to instructions. 
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job. 
• Willing to use your own initiative.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

Only successful candidates will be contacted for interview. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

As part of completing the qualification, you will need to travel to Glasgow to complete your SVQ Level 2 in Vehicle Refinishing as well as additional body repair units and other essential repair skills. 

We offer: 

• Your own tools, uniform, boots and overalls. 
• A mentor to support you in the workplace. 
• One week of introductory training at our dedicated centres. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• Free lunches at our training facilities. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location 

Morecambe Vauxhall

Hours 

Full time: 39 hours per week.

Ready to earn while you learn? 

This is a bespoke hybrid role which allows the lucky candidates to be trained on how to repair every aspect of body damage to our vehicles – exterior, interior, glass, removing and refitting of trims. 

As an Apprentice Smart Repair Technician, you’ll prepare vehicles for refinishing as you train towards your Level 2 in Vehicle Refinishing. You’ll also be trained in how to polish vehicles, carry out minor body repairs and refinish vehicles to manufacturer specification. 

The right person for this role will have excellent communication skills, a meticulous eye for detail and plenty of enthusiasm. You’ll also be able to carry yourself in a professional manner. 

Day-to-day duties 

• Repairing and preparing vehicles in a logical manner to return the vehicle to the manufacturer’s specifications. 
• Carrying out general housekeeping in the workshop. 
• Liaising with mentors and supervisors to carry out any necessary tasks. 
• Working safely while completing workshop tasks. 
• Completing polishing operations after refinishing. 
• Completing finishing operations and learning to apply topcoats. 

Essential skills 

• You’ll have gained GCSE 4-9 or above, or accredited equivalent, in Maths, English and a traditional science or technical subject. 
• Literate, numerate, reliable and keen to learn. 
• A good basic grasp of hand skills. 
• The ability to work on your own initiative, or as part of a team. 
• The ability to understand the importance of timescales and deadlines. 
• The ability to multi-task. 
• Be able to understand job cards and what’s needed to return a vehicle to manufacturers’ specifications. 

Employment within the Arnold Clark Group is offered subject to a satisfactory reference and disclosure check.             

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.

As an Arnold Clark apprentice, you’ll get qualified – and get paid.

You’ll learn all disciplines within the fast-growing electronic fire and security industry, while you work towards an SVQ Level 3 in Electronic Fire & Security Systems. This apprenticeship would suit someone with practical skills who wants a varied and interesting career.

You’ll also receive…

• Your own tools, uniform, boots and overalls.
• A mentor to support you in the workplace
• Introductory training at our dedicated centres.
• We’ll help you to achieve your driving licence in your second year of training with free lessons and two attempts at your test.
• Information packs and an invite to our family open day before you start.
• Free lunches at our training facilities.
• All the benefits available to existing Arnold Clark employees, from holidays to free private healthcare.

About the role

As an Apprentice Fire and Electronic Security System Engineer, you’ll have an opportunity to learn while you learn, getting hands-on workplace experience while you work towards an industry recognised qualification.

Day-to-day duties

• Dealing with customers in an efficient and professional manner.
• Fitting equipment relating to disciplines within the electronic fire and security industry.
• Learning how to maintain and install fire and intruder alarm systems, access control and CCTV.
• Working closely with skilled engineers and picking up new techniques.
• Travelling to call-outs across the UK as and when required.

Essential skills

• You must have gained or be working towards a National 4 or above (or accredited equivalent) in Maths, English and a science or technical subject.
• Good standards of literacy and numeracy.
• General practical hand skills.
• Willingness to learn and listen to instructions.
• Strong communication skills.
• Good timekeeping.
• Flexibility to work away from home for short periods.

As you work towards your qualification, you’ll also receive one of the best employee benefits packages in the industry, including private healthcare, life assurance and staff retail discounts.

You must have achieved your qualifications before starting the apprenticeship.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

As an Arnold Clark Apprentice, you’ll get paid while you get qualified! 

And at the end of your training, you’ll have an Autocare Level 2 qualification and hands-on experience in one of our Service departments.

You’ll also receive:

• Your own tools, uniform, boots and overalls.
• A mentor to support you in the workplace.
• Two weeks of introductory training at our dedicated centres.
• We’ll help you to achieve your driving licence in your second year of training with free lessons and two attempts at your test.
• Free lunches at our training facilities.
• All the benefits available to existing Arnold Clark employees:
  • 33 days' annual leave
  • Flexible leave
  • Generous employee discounts
  • Private healthcare
  • Workplace pension
  • …and much more

Location 

Workington Motorstore.

Hours

This is a full-time role, 39 hours a week. 

Ready to earn while you learn?

As an Arnold Clark apprentice, you’ll attend one of our dedicated training centres, GTG, for two weeks’ initial training, and receive classroom training throughout your apprenticeship. You’ll also regularly be assessed in the workplace to make sure you’re on track for success.

This is a fantastic opportunity for someone who’s willing to learn and wants to advance their career. You’ll need to have loads of enthusiasm for the work and be able to take instructions and advice from your mentor in a workplace environment. At the end of the qualification, there are also some fantastic career opportunities on offer for successful participants. 

Day-to-day duties

• Working with wheels and tyres.
• Basic servicing, including car health checks.
• Working with steering and suspension.
• Carrying out MOT preparation.
• Putting theory into practice in the workplace.
• Learning about electrical fault diagnostics.
• Filming videos of work done to build trust with customers.
• Overhauling major components.

Essential skills

• You’ll have gained GCSE 4-9 or above in Maths, English and a traditional science or technical subject, or accredited equivalent.
• You must be literate, numerate, reliable and keen to learn.
• The ability to build key relationships with other departments.
• You won’t be afraid to ask questions.
• Willingness to work in a practical environment.
• Eagerness to learn new things.
• Ability to take instruction and use your own initiative.
• Listening skills.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

At the end of your training, you’ll have gained a Level 3 Parts Operations qualification and hands-on experience in an Arnold Clark Parts department.

You’ll also receive:

• A mentor to support you in the workplace.
• Three days of introductory training at our dedicated centres.
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test.
• Information packs and an invite to our virtual open day before you start.
• Free lunches at our training facilities.
• All the benefits available to existing Arnold Clark employees:
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location

Liverpool Renault/Dacia/Alpine/Kia

Hours

Full time: 39 hours per week.

Ready to earn while you learn?

As a Parts Apprentice at Arnold Clark, you will get valuable experience within our busy Parts department, with the opportunity to put theory into practice in a fast-paced working environment. As well as receiving on-the-job training, you’ll be trained at our in-house Parts Academy and GTG Training, while being regularly assessed as you work towards a Level 3 Parts Operations qualification.

This role would suit someone who is self-motivated, willing to learn and enjoys working with others while delivering a high standard of customer service. A career progression plan can be put in place for those looking to develop their career further.

Day-to-day duties

• Receiving and dispatching parts in a timely and professional manner.
• Dealing with enquiries, internal and external, either face to face or over the phone.
• Sourcing and pricing parts.
• Working with various online systems.
• Assisting with stock management.
• Liaising with other departments within the company.
• Working with a team in a busy environment.

Essential skills

• You must have gained National 4 or above in Maths, English and one other subject (or accredited equivalent).
• Good levels of literacy and numeracy.
• Strong communication skills.
• Willingness to learn and listen to instructions.
• Ability to build good relationships with your team and other departments.
• Ability to ask questions and learn quickly on the job.
• Willing to use your own initiative.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

At the end of your training, you’ll have gained a Level 3 Parts Operations qualification and hands-on experience in an Arnold Clark Parts department.

You’ll also receive:

• A mentor to support you in the workplace.
• Three days of introductory training at our dedicated centres.
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test.
• Information packs and an invite to our virtual open day before you start.
• Free lunches at our training facilities.
• All the benefits available to existing Arnold Clark employees:
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location

Chesterfield Auto Parts

Hours

Full time: 39 hours per week.

Ready to earn while you learn?

As a Parts Apprentice at Arnold Clark, you will get valuable experience within our busy Parts department, with the opportunity to put theory into practice in a fast-paced working environment. As well as receiving on-the-job training, you’ll be trained at our in-house Parts Academy and GTG Training, while being regularly assessed as you work towards a Level 3 Parts Operations qualification.

This role would suit someone who is self-motivated, willing to learn and enjoys working with others while delivering a high standard of customer service. A career progression plan can be put in place for those looking to develop their career further.

Day-to-day duties

• Receiving and dispatching parts in a timely and professional manner.
• Dealing with enquiries, internal and external, either face to face or over the phone.
• Sourcing and pricing parts.
• Working with various online systems.
• Assisting with stock management.
• Liaising with other departments within the company.
• Working with a team in a busy environment.

Essential skills

• You must have gained National 4 or above in Maths, English and one other subject (or accredited equivalent).
• Good levels of literacy and numeracy.
• Strong communication skills.
• Willingness to learn and listen to instructions.
• Ability to build good relationships with your team and other departments.
• Ability to ask questions and learn quickly on the job.
• Willing to use your own initiative.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

At the end of your training, you’ll have gained a Level 3 Parts Operations qualification and hands-on experience in an Arnold Clark Parts department.

You’ll also receive:

• A mentor to support you in the workplace.
• Three days of introductory training at our dedicated centres.
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test.
• Information packs and an invite to our virtual open day before you start.
• Free lunches at our training facilities.
• All the benefits available to existing Arnold Clark employees:
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location

Trafford Parts

Hours

Full time: 39 hours per week.

Ready to earn while you learn?

As a Parts Apprentice at Arnold Clark, you will get valuable experience within our busy Parts department, with the opportunity to put theory into practice in a fast-paced working environment. As well as receiving on-the-job training, you’ll be trained at our in-house Parts Academy and GTG Training, while being regularly assessed as you work towards a Level 3 Parts Operations qualification.

This role would suit someone who is self-motivated, willing to learn and enjoys working with others while delivering a high standard of customer service. A career progression plan can be put in place for those looking to develop their career further.

Day-to-day duties

• Receiving and dispatching parts in a timely and professional manner.
• Dealing with enquiries, internal and external, either face to face or over the phone.
• Sourcing and pricing parts.
• Working with various online systems.
• Assisting with stock management.
• Liaising with other departments within the company.
• Working with a team in a busy environment.

Essential skills

• You must have gained National 4 or above in Maths, English and one other subject (or accredited equivalent).
• Good levels of literacy and numeracy.
• Strong communication skills.
• Willingness to learn and listen to instructions.
• Ability to build good relationships with your team and other departments.
• Ability to ask questions and learn quickly on the job.
• Willing to use your own initiative.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

At the end of your training, you’ll have gained a Level 3 Parts Operations qualification and hands-on experience in an Arnold Clark Parts department. 

You’ll also receive: 

• A mentor to support you in the workplace. 
• Three days of introductory training at our dedicated centres. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• Information packs and an invite to our virtual open day before you start. 
• Free lunches at our training facilities. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location

Wallsend Silverlink OMODA/JAECOO.

Hours 

Full time: 39 hours per week. 

Ready to earn while you learn? 

As a Parts Apprentice at Arnold Clark, you will get valuable experience within our busy Parts department, with the opportunity to put theory into practice in a fast-paced working environment. As well as receiving on-the-job training, you’ll be trained at our in-house Parts Academy and GTG Training, while being regularly assessed as you work towards a Level 3 Parts Operations qualification. 

This role would suit someone who is self-motivated, willing to learn and enjoys working with others while delivering a high standard of customer service. A career progression plan can be put in place for those looking to develop their career further. 

Day-to-day duties 

• Receiving and dispatching parts in a timely and professional manner. 
• Dealing with enquiries, internal and external, either face to face or over the phone. 
• Sourcing and pricing parts. 
• Working with various online systems. 
• Assisting with stock management. 
• Liaising with other departments within the company. 
• Working with a team in a busy environment. 

Essential skills 

• You must have gained GCSE 4-9 or above in Maths, English and one other subject (or accredited equivalent).  
• Good levels of literacy and numeracy. 
• Strong communication skills. 
• Willingness to learn and listen to instructions. 
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job. 
• Willing to use your own initiative. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

At the end of your training, you’ll have gained a Level 3 Parts Operations qualification and hands-on experience in an Arnold Clark Parts department. 

You’ll also receive: 

• A mentor to support you in the workplace. 
• Three days of introductory training at our dedicated centres. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• Information packs and an invite to our virtual open day before you start. 
• Free lunches at our training facilities. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location

Shiremoor Motorstore/MG/BYD/Vanstore.

Hours 

Full time: 39 hours per week. 

Ready to earn while you learn? 

As a Parts Apprentice at Arnold Clark, you will get valuable experience within our busy Parts department, with the opportunity to put theory into practice in a fast-paced working environment. As well as receiving on-the-job training, you’ll be trained at our in-house Parts Academy and GTG Training, while being regularly assessed as you work towards a Level 3 Parts Operations qualification. 

This role would suit someone who is self-motivated, willing to learn and enjoys working with others while delivering a high standard of customer service. A career progression plan can be put in place for those looking to develop their career further. 

Day-to-day duties 

• Receiving and dispatching parts in a timely and professional manner. 
• Dealing with enquiries, internal and external, either face to face or over the phone. 
• Sourcing and pricing parts. 
• Working with various online systems. 
• Assisting with stock management. 
• Liaising with other departments within the company. 
• Working with a team in a busy environment. 

Essential skills 

• You must have gained GCSE 4-9 or above in Maths, English and one other subject (or accredited equivalent).  
• Good levels of literacy and numeracy. 
• Strong communication skills. 
• Willingness to learn and listen to instructions. 
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job. 
• Willing to use your own initiative. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

At the end of your training, you’ll have gained a Level 3 Parts Operations qualification and hands-on experience in an Arnold Clark Parts department. 

You’ll also receive: 

• A mentor to support you in the workplace. 
• Three days of introductory training at our dedicated centres. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• Information packs and an invite to our virtual open day before you start. 
• Free lunches at our training facilities. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location

Newcastle OMODA/JAECOO.

Hours 

Full time: 39 hours per week. 

Ready to earn while you learn? 

As a Parts Apprentice at Arnold Clark, you will get valuable experience within our busy Parts department, with the opportunity to put theory into practice in a fast-paced working environment. As well as receiving on-the-job training, you’ll be trained at our in-house Parts Academy and GTG Training, while being regularly assessed as you work towards a Level 3 Parts Operations qualification. 

This role would suit someone who is self-motivated, willing to learn and enjoys working with others while delivering a high standard of customer service. A career progression plan can be put in place for those looking to develop their career further. 

Day-to-day duties 

• Receiving and dispatching parts in a timely and professional manner. 
• Dealing with enquiries, internal and external, either face to face or over the phone. 
• Sourcing and pricing parts. 
• Working with various online systems. 
• Assisting with stock management. 
• Liaising with other departments within the company. 
• Working with a team in a busy environment. 

Essential skills 

• You must have gained GCSE 4-9 or above in Maths, English and one other subject (or accredited equivalent).  
• Good levels of literacy and numeracy. 
• Strong communication skills. 
• Willingness to learn and listen to instructions. 
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job. 
• Willing to use your own initiative. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

We offer: 

• A mentor to support you in the workplace. 
• A dedicated training and development coach to support your learning journey. 
• Full training on all ‘in-house’ and external systems and applications. 
• Uniform. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• All benefits available to existing Arnold Clark employees:  
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more. 

Location

Glasgow South Street Chery/Genesis & Glasgow Garscube Road Vauxhall Leapmotor.

Hours 

Full time: 39 hours per week. 

Qualification

Diploma in Digital Application Support.

Ready to earn while you learn? 

As an Apprentice Aftersales Customer Advisor, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent customer experience both digitally and face to face, so you will be communicating with customers through various channels.  

You will be working in a large organisation across various departments acting as the ‘expert’ in Application Software. This will allow you to enhance your digital skills by using multiple platforms, devising solutions and providing help and support to colleagues to relieve the pressure on the technical IT help desk, all while receiving training on how car parts work and which vehicles they work with.  

Our training is designed to break down our customer journey and give you a good understanding on how you can deliver a great experience for our customers. Enhancing our customer digital journey is key to our success and we want you to be a part of that. 

There will be a lot of customer interaction in the role, but you will also engage with workshop technicians to provide parts for the vehicles they are working on. 

Day-to-day duties 

• Reviewing and forward-planning workloads and checking for accurate and detailed information. 
• Liaising with the workshop to ensure they have their required parts. 
• Receipting, issuing and controlling stock. 
• Taking care of customers that are bringing in their vehicles for service/repair. 
• Identifying parts required and sourcing parts using parts catalogues and internal systems. 
• Communicating with customers on the progress of their vehicle. 
• Advising of any faults or repairs required and providing clear and accurate solutions. 
• Preparing customer reports and invoices. 

Essential skills 

• You must have gained or be working towards National 4 or above, or equivalent in Maths, English and one other subject.
• Good levels of literacy and numeracy.
• Strong communication skills. 
• An interest in developing your digital knowledge and skills. 
• A passion for great customer service. 
• Willingness to learn and listen to instructions.
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job.
• Willing to use your own initiative. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

Only successful candidates will be contacted for interview. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

We offer: 

• A mentor to support you in the workplace. 
• A dedicated training and development coach to support your learning journey. 
• Full training on all ‘in-house’ and external systems and applications. 
• Uniform. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• All benefits available to existing Arnold Clark employees:  
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more. 

Location

Stoke Motorstore.

Hours 

Full time: 39 hours per week. 

Qualification

Diploma in Digital Application Support.

Ready to earn while you learn? 

As an Apprentice Aftersales Customer Advisor, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent customer experience both digitally and face to face, so you will be communicating with customers through various channels.  

You will be working in a large organisation across various departments acting as the ‘expert’ in Application Software. This will allow you to enhance your digital skills by using multiple platforms, devising solutions and providing help and support to colleagues to relieve the pressure on the technical IT help desk, all while receiving training on how car parts work and which vehicles they work with.  

Our training is designed to break down our customer journey and give you a good understanding on how you can deliver a great experience for our customers. Enhancing our customer digital journey is key to our success and we want you to be a part of that. 

There will be a lot of customer interaction in the role, but you will also engage with workshop technicians to provide parts for the vehicles they are working on. 

Day-to-day duties 

• Reviewing and forward-planning workloads and checking for accurate and detailed information. 
• Liaising with the workshop to ensure they have their required parts. 
• Receipting, issuing and controlling stock. 
• Taking care of customers that are bringing in their vehicles for service/repair. 
• Identifying parts required and sourcing parts using parts catalogues and internal systems. 
• Communicating with customers on the progress of their vehicle. 
• Advising of any faults or repairs required and providing clear and accurate solutions. 
• Preparing customer reports and invoices. 

Essential skills 

• You must have gained or be working towards National 4 or above, or equivalent in Maths, English and one other subject.
• Good levels of literacy and numeracy.
• Strong communication skills. 
• An interest in developing your digital knowledge and skills. 
• A passion for great customer service. 
• Willingness to learn and listen to instructions.
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job.
• Willing to use your own initiative. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

Only successful candidates will be contacted for interview. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

At the end of your training, you’ll have a Level 3 Body Repair qualification and hands-on experience in an Arnold Clark Bodyshop. 

You’ll also receive: 

• Your own tools, uniform, boots and overalls. 
• A mentor to support you in the workplace. 
• One week of introductory training at our dedicated centres. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• Free lunches at our training facilities. 
• All the benefits available to existing Arnold Clark employees:  
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more  

Location 

Bishopbriggs MG.

Hours 

Full time: 39 hours a week.

Ready to earn while you learn? 

As an Apprentice Panel Beater for Arnold Clark, you will work closely with mentors and supervisors to learn all aspects of body repair, including refitting body panels and trims, welding and body alignment. This role would suit someone with good practical and communication skills. 

As well as extensive training in a fast-paced workplace, you will also work towards gaining a Level 3 qualification in Body Repair, putting you on the road to a successful career in the automotive industry. 

Day-to-day duties 

• Repairing vehicle damage to manufacturers’ specifications. 
• Carrying out general housekeeping in the bodyshop. 
• Liaising with mentors and supervisors to carry out tasks. 
• Removing and refitting vehicle body panels and trims. 
• Applying body fillers to rectify panels. 
• Setting up and testing equipment. 

Essential skills 

• You must have National 4 or above or an accredited equivalent in Maths, English and a traditional science or a technical subject.
• Good standards of literacy and numeracy. 
• Great communication and listening skills. 
• Ability to work safely while completing workshop tasks. 
• A professional and responsible attitude. 
• Ability to work on your own initiative and as part of a team. 
• Good attention to detail and ability to multi-task. 
• Willingness to learn and follow instructions. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

As an Arnold Clark Apprentice, you’ll get paid while you get qualified!

And at the end of your training, you’ll have a Light Vehicle Maintenance Level 3 qualification and hands-on experience in one of our Service departments.

You’ll also receive:

• Your own tools, uniform, boots and overalls.
• A mentor to support you in the workplace.
• Two weeks of introductory training at our dedicated centres.
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test.
• Free lunches at our training facilities.
• All the benefits available to existing Arnold Clark employees:
  • 33 days’ annual leave
  • Flexible leave
  • Generous employee discounts
  • Private healthcare
  • Workplace pension
  • …and much more

Location 

Various branches across Perth.

Hours

This is a full-time role, 39 hours a week.

Ready to earn while you learn?

You’ll attend one of our dedicated training centres, GTG Training, for two weeks’ initial training and then throughout your apprenticeship. You’ll also regularly be assessed at work to make sure you’re on track for success.

This is a fantastic opportunity for someone who’s willing to learn and wants to advance their career. You’ll need to have loads of enthusiasm for the work and be able to take instructions and advice from your mentor in a workplace environment. At the end of the qualification, there are also some fantastic career opportunities on offer for successful participants.

Day-to-day duties

• Working with wheels and tyres.
• Basic servicing, including car health checks.
• Working with steering and suspension.
• Carrying out MOT preparation.
• Putting theory into practice in the workplace.
• Learning about electrical fault diagnostics.
• Filming videos of work done to build trust with customers.
• Overhauling major components.

Essential skills

• National 4 or above (or accredited equivalent) in Maths, English and a traditional science or technical subject.
• Good standards of literacy and numeracy.
• Reliable and keen to learn.
• Able to work as a team and on your own initiative.
• Ability to take instruction.
• Willingness to ask questions and listen.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.

We offer:

• A mentor to support you in the workplace. 
• A dedicated training and development coach to support your learning journey. 
• Full training on all ‘in-house’ and external systems and applications. 
• Uniform. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more 

Location

Perth Car & Van Rental.

Hours 

Full time: 39 hours per week 

About the role 

As a Rental Apprentice, you will work closely with both the customers and our employees to make sure the customers’ needs are met. This apprenticeship will provide you with the training and experience to work confidently with customers and to participate fully in the daily operations of a branch. 

As well as receiving on-the-job training, you’ll be trained at GTG Training and be regularly assessed as you work towards achieving a Digital Application Support SCQF Level 6 qualification along with a customer service qualification. 

This role would be suited to someone who is an excellent communicator, well-organised and willing to learn, with a strong passion for customer service. 

Day-to-day duties 

• Answer customer enquiries both by telephone and face to face. 
• Deal with customer enquiries and complaints in an efficient and professional manner. 
• Turn enquiries into reservations. 
• Check in/out rental vehicles. 
• Use various computer systems. 
• Organise deliveries and collections. 
• Liaise with internal/external departments. 
• Fleet maintenance and management. 
• Run daily reports and ensure they are acted upon. 
• Drive and park vehicles, including cars/vans /minibuses (only if a FULL licence holder and company insurance standards are met). 
• Attend training courses provided by the company as and when required (this may include travelling and/or overnight stays). 
• Mystery shop local competitors to maintain and develop awareness of market trends. 
• Participate fully in the daily operations of the branch. 
• Help control expenditure and make branch profitable. 
• Provide cover at other branches when required (subject to travel arrangements). 

Essential skills 

• Gained National 4 or above (or accredited equivalent) in Maths, English and one other subject  
• Good levels of literacy and numeracy 
• Strong communication skills 
• A passion for great customer service 
• Willingness to learn and listen to instructions 
• Ability to build good relationships with your team and other departments 
• Ability to ask questions and learn quickly on the job 
• Willing to use your own initiative 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.  

Only successful candidates will be contacted for interview. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

We offer:

• A mentor to support you in the workplace. 
• A dedicated training and development coach to support your learning journey. 
• Full training on all ‘in-house’ and external systems and applications. 
• Uniform. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• All the benefits available to existing Arnold Clark employees: 
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more 

Location

Edinburgh Airport Car & Van Rental.

Hours 

Full time: 39 hours per week 

About the role 

As a Rental Apprentice, you will work closely with both the customers and our employees to make sure the customers’ needs are met. This apprenticeship will provide you with the training and experience to work confidently with customers and to participate fully in the daily operations of a branch. 

As well as receiving on-the-job training, you’ll be trained at GTG Training and be regularly assessed as you work towards achieving a Digital Application Support SCQF Level 6 qualification along with a customer service qualification. 

This role would be suited to someone who is an excellent communicator, well-organised and willing to learn, with a strong passion for customer service. 

Day-to-day duties 

• Answer customer enquiries both by telephone and face to face. 
• Deal with customer enquiries and complaints in an efficient and professional manner. 
• Turn enquiries into reservations. 
• Check in/out rental vehicles. 
• Use various computer systems. 
• Organise deliveries and collections. 
• Liaise with internal/external departments. 
• Fleet maintenance and management. 
• Run daily reports and ensure they are acted upon. 
• Drive and park vehicles, including cars/vans /minibuses (only if a FULL licence holder and company insurance standards are met). 
• Attend training courses provided by the company as and when required (this may include travelling and/or overnight stays). 
• Mystery shop local competitors to maintain and develop awareness of market trends. 
• Participate fully in the daily operations of the branch. 
• Help control expenditure and make branch profitable. 
• Provide cover at other branches when required (subject to travel arrangements). 

Essential skills 

• Gained National 4 or above (or accredited equivalent) in Maths, English and one other subject  
• Good levels of literacy and numeracy 
• Strong communication skills 
• A passion for great customer service 
• Willingness to learn and listen to instructions 
• Ability to build good relationships with your team and other departments 
• Ability to ask questions and learn quickly on the job 
• Willing to use your own initiative 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.  

Only successful candidates will be contacted for interview. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role.  

We offer: 

• A mentor to support you in the workplace. 
• A dedicated training and development coach to support your learning journey. 
• Full training on all ‘in-house’ and external systems and applications. 
• Uniform. 
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test. 
• All benefits available to existing Arnold Clark employees:  
  • 33 days’ annual leave  
  • Flexible leave  
  • Generous employee discounts  
  • Private healthcare  
  • Workplace pension  
  • …and much more. 

Location 

Kirkcaldy Peugeot.

Hours 

Full time: 39 hours per week. 

Qualification

Diploma in Digital Application Support.

Ready to earn while you learn? 

As an Apprentice Aftersales Customer Advisor, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent customer experience both digitally and face to face, so you will be communicating with customers through various channels.  

You will be working in a large organisation across various departments acting as the ‘expert’ in Application Software. This will allow you to enhance your digital skills by using multiple platforms, devising solutions and providing help and support to colleagues to relieve the pressure on the technical IT help desk, all while receiving training on how car parts work and which vehicles they work with.  

Our training is designed to break down our customer journey and give you a good understanding on how you can deliver a great experience for our customers. Enhancing our customer digital journey is key to our success and we want you to be a part of that. 

There will be a lot of customer interaction in the role, but you will also engage with workshop technicians to provide parts for the vehicles they are working on. 

Day-to-day duties 

• Reviewing and forward-planning workloads and checking for accurate and detailed information. 
• Liaising with the workshop to ensure they have their required parts. 
• Receipting, issuing and controlling stock. 
• Taking care of customers that are bringing in their vehicles for service/repair. 
• Identifying parts required and sourcing parts using parts catalogues and internal systems. 
• Communicating with customers on the progress of their vehicle. 
• Advising of any faults or repairs required and providing clear and accurate solutions. 
• Preparing customer reports and invoices. 

Essential skills 

• You must have gained or be working towards National 4 or above, or equivalent in Maths, English and one other subject.
• Good levels of literacy and numeracy.
• Strong communication skills. 
• An interest in developing your digital knowledge and skills. 
• A passion for great customer service. 
• Willingness to learn and listen to instructions.
• Ability to build good relationships with your team and other departments. 
• Ability to ask questions and learn quickly on the job.
• Willing to use your own initiative. 

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check. 

Only successful candidates will be contacted for interview. 

We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). It’s best to apply right away to ensure you’re considered for this role. 

As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification all whilst gaining invaluable hands on experience, enhancing our customers journey.

You will also receive:

• A mentor to support you in the workplace
• A dedicated training and development coach to support your learning journey
• Full training on all ‘in-house’ and external systems and applications
• Uniform
• Help to achieve your driving licence in your second year of training with free lessons and two attempts at your test
• All Arnold Clark benefits, including private healthcare, retail discounts and generous holiday allowance

Location

Dunfermline.

Hours

Full time: 39 hours per week

Ready to earn while you learn?

As an apprentice you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent customer experience both digitally and face to face so it’s no surprise you will be communicating with customers through different channels. This will allow you to enhance your digital skills through using multiple platforms and become the expert in Application Software, devising solutions and providing help and support to colleagues to relieve the pressure on the technical IT helpdesk all while receiving training on how car parts work and which vehicles they work with.

Our training is designed to break down our customer journey and give you a good understanding on how you can deliver a great experience for our customers. Enhancing our customer digital journey is key to our success and we want you to be a part of that.

There will be a lot of customer interaction in the role, but you will also engage with workshop technicians to provide parts for the vehicles they are working on.

Day-to-day duties

• Reviewing and forward planning workloads and checking for accurate and detailed information.
• Liaising with the workshop to ensure they have their required parts.
• Receipting, issuing, and controlling stock.
• Taking care of customers that are bringing in their vehicles for service/repair.
• Identifying parts required and sourcing parts using parts catalogues and internal systems.
• Communicating with customers on the progress of their vehicle.
• Advising of any faults or repairs required and providing clear and accurate solutions.
• Preparing customer reports and invoices.
• This role would be suited to someone who is a good communicator, well organised, self-motivated and keen to deliver a good experience for our customers.

Essential skills

• You must have gained or be working towards National 4 or above in Maths, English and one other subject (or accredited equivalent)
• Good levels of literacy and numeracy
• Strong communication skills
• An interest in developing your digital knowledge and skills
• A passion for great customer service
• Willingness to learn and listen to instructions
• Ability to build good relationships with your team and other departments
• Ability to ask questions and learn quickly on the job
• Willing to use your own initiative

In return, you’ll receive extensive training and a qualification which will help you to build a rewarding career. You’ll also receive one of the best employee benefits packages in the industry including great staff retail discounts, opportunities to review your wage three times per year, help to achieve your driving license and preferential rates on new and used cars.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Only successful candidates will be contacted for interview.